November

Sooner or later, someone is going to want to return something they bought from your online store. How you handle this process can decide whether or not that customer returns to buy from you again, even after having a bad experience with one product. Your returns policy will depend on what kind of industry you

Whether your website is a large online retailer or a special interest blog, you will invariably have an “About” page. This is the page that everyone feels they need, and yet people seldom put the right kind of information on it. If your website is a personal blog, there is a good chance that nobody

One of the most distressing moments in a computer professional’s life is when their mother tells them she wants to email them some photos. Unless you have a very high speed internet connection, this means your inbox will be backed up for the next hour as you download six image files that would barely fit

Technology changes all the time, and the type of technology people like to use is always shifting. The latest fashion is to have screens that are much wider than they are tall – it makes for better video watching, and allows you to see more information on a screen in one go. Yet strangely, most

No matter how well made you think your website is, visitors will somehow manage to confound it and end up at a URL that doesn’t exist. Making a custom 404 page ensures that, when this happens, your website handles it in the best way possible, and gives you the best chance of rescuing that visitor.

As you may or may not know, your Google search ranking is dependent on a number of factors, numbering as many as 30, which change often as Google adjusts its algorithms. One of the biggest contributing factors to this is the page’s PageRank (named after Larry Page, one of Google’s founders). PageRank was developed by

Content stealing is rife on the internet, and there is every chance that if you have written something useful, interesting or insightful that someone will steal it and put it up on their own blog within a few weeks. Fortunately, there are easy ways to find this out. Unfortunately, there is not a lot you

A favicon is a tiny graphic that appears in the left of the browser address bar, and in most browsers on the tab next to your site’s name. It might seem like a relatively insignificant little image that represents more effort than it is worth, but it can make a huge difference to a website

Web designers are occasionally confronted with clients who have antiquated conceptions of what makes a website good. The most frustrating of these is the use of frames. Frames were cool in the early days of the internet, before CSS made styling web pages so much simpler. Frames essentially tell the browser to create a divide